Hosting Plan Terms and Conditions
Effective Date: 01/01/2025
These Hosting Plan Terms and Conditions (“Terms”) govern the purchase and use of hosting services provided by Conservatech International Inc. d/b/a Simple Solutions (“Simple Solutions,” “we,” “us,” or “our”).
By purchasing or subscribing to a Hosting Plan, you (“Customer,” “you,” or “your”) agree to these Terms.
1. Hosting Services
Simple Solutions will provide website and/or application hosting services according to the hosting plan selected at the time of purchase.
The Hosting Plan is intended to provide basic hosting infrastructure and does not include website development, application development, maintenance, troubleshooting, content updates, technical support, cybersecurity services, or other professional services unless specifically stated in the description of the plan or agreed to separately in writing.
2. Subscription Fee
The Hosting Plan costs $199.00 per month, plus any applicable taxes.
The subscription fee will be charged automatically to the payment method provided by the Customer at the time of enrollment.
3. Automatic Monthly Renewal
The Hosting Plan is a month-to-month subscription and automatically renews each month until canceled.
By subscribing, you authorize Simple Solutions and its payment processor to automatically charge the applicable monthly subscription fee to your payment method on file on each recurring billing date.
There is no long-term commitment unless otherwise agreed to in writing.
4. Cancellation
You may cancel your Hosting Plan at any time before your next billing date.
Cancellation prevents future subscription charges but does not terminate or refund the current paid billing period. Hosting services will remain available through the end of the applicable billing period unless otherwise communicated by Simple Solutions.
Cancellation must be completed through the cancellation method made available through the website, customer account, or by contacting Simple Solutions at hostingsupport@simplesolutionsfs.com .
5. No Refunds or Prorated Credits
All payments are final and non-refundable.
Simple Solutions does not provide refunds, partial refunds, credits, or prorated amounts for:
- cancellations made during a billing period;
- unused portions of a hosting subscription;
- temporary interruptions in service;
- Customer decisions to discontinue use of the hosted website or application; or
- failure by the Customer to use the hosting services.
Once a monthly subscription payment has been processed, the payment covers the entire applicable monthly billing period and will not be refunded or prorated.
6. Failed Payments
The Customer is responsible for maintaining a valid payment method.
If a payment is declined, reversed, disputed, or otherwise unsuccessful, Simple Solutions may suspend or terminate hosting services until payment is received.
Simple Solutions is not responsible for any website, application, email, database, or other service interruption resulting from suspension due to nonpayment.
7. Customer Responsibilities
The Customer is responsible for ensuring that all content, software, applications, files, and data hosted through the service comply with applicable laws and do not violate the rights of any third party.
The Customer may not use the hosting service for unlawful, fraudulent, abusive, malicious, or unauthorized activities, including the distribution of malware, spam, illegal content, or materials that infringe intellectual property rights.
Simple Solutions reserves the right to suspend services where reasonably necessary to protect its infrastructure, other customers, third-party providers, or the security and integrity of its systems.
8. Resource Usage
Hosting is subject to reasonable resource usage.
Simple Solutions may contact the Customer or require the Customer to upgrade or modify its hosting arrangement if the hosted website or application consumes excessive bandwidth, storage, computing resources, database resources, or other infrastructure beyond what is reasonably expected for the selected hosting plan.
Any upgraded hosting services or additional infrastructure will be subject to separate pricing.
9. Backups and Data
Simple Solutions may maintain backups as part of its normal hosting operations; however, unless specifically included in the Hosting Plan, backups are not guaranteed and should not be considered the Customer’s sole backup solution.
The Customer remains responsible for maintaining copies of important files, databases, content, and other data.
Simple Solutions is not responsible for loss of data except to the extent caused by Simple Solutions’ gross negligence or willful misconduct.
10. Availability and Third-Party Providers
Simple Solutions will use commercially reasonable efforts to maintain availability of the hosting service.
Hosting may rely on third-party infrastructure, data centers, cloud providers, telecommunications providers, software vendors, domain registrars, DNS providers, or other external services.
Simple Solutions does not guarantee uninterrupted or error-free service and will not be responsible for interruptions caused by circumstances outside its reasonable control, including third-party outages, internet failures, cyberattacks, maintenance, natural disasters, or governmental actions.
No specific uptime service-level agreement (“SLA”) is included unless separately stated in writing.
11. Maintenance and Changes
Simple Solutions may perform maintenance, upgrades, security updates, migrations, or infrastructure changes when reasonably necessary.
Simple Solutions may also modify the technical configuration of the hosting environment as necessary to maintain security, stability, compatibility, or performance.
12. Suspension or Termination
Simple Solutions may suspend or terminate hosting services for nonpayment, misuse of the service, security concerns, illegal activity, material violation of these Terms, or conduct that creates a risk to Simple Solutions or its infrastructure.
Where reasonably practical, Simple Solutions will attempt to provide notice before termination.
Upon cancellation or termination, Simple Solutions may delete hosted files, databases, backups, and other Customer data after the hosting period ends. Customers are responsible for obtaining any required data before termination.
13. Limitation of Liability
To the maximum extent permitted by law, Simple Solutions will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of revenue, profits, business opportunities, goodwill, data, or use of a website or application.
To the maximum extent permitted by law, Simple Solutions’ total liability arising from or related to the Hosting Plan will not exceed the amount paid by the Customer to Simple Solutions for the Hosting Plan during the three (3) months immediately preceding the event giving rise to the claim.
14. No Warranty
The hosting services are provided on an “as available” and “as is” basis, except as otherwise expressly stated in writing.
Simple Solutions makes no guarantee that the hosting service will be uninterrupted, completely secure, or free from errors or third-party service interruptions.
15. Changes to Pricing or Terms
Simple Solutions may modify the Hosting Plan, pricing, or these Terms from time to time.
For material changes affecting an existing subscription, Simple Solutions will provide reasonable notice before the change becomes effective.
Continued use of the Hosting Plan after the effective date of an applicable change constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any legal action arising from these Terms or the Hosting Plan shall be brought in a court of competent jurisdiction located in Miami-Dade County, Florida, and the parties consent to jurisdiction and venue in those courts.
17. Entire Agreement
These Terms, together with the applicable Hosting Plan description and any written agreement between the Customer and Simple Solutions, constitute the agreement between the parties regarding the Hosting Plan.
If a separate written agreement signed by Simple Solutions contains terms that conflict with these Terms, the signed written agreement will control.
18. Contact
Questions regarding the Hosting Plan or these Terms may be directed to:
Conservatech International Inc. d/b/a Simple Solutions
9999 NE 2nd Ave
Suite 311
Miami Shores, FL 33138
hostingsupport@simplesolutionsfs.com
