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Solution Identification Process (SIP) Print E-mail

 

 

Simple Solutions has a well-defined methodology and implementation process to handle integration projects. In order to achieve and exceed customers expectations, we believe that people, processes and systems are key in order to deliver first class quality solutions where, usually, one size doesn't fit all. Our SIP process enables us to deliver best in class proposals with optimized benefits and costs. The proposals include everyone of the required components to implement a specific solution, always on time and on budget with 100% customers satisfaction.

 

Through the implementation process and at each step, Simple Solutions validates inputs, outputs, requiremnts, goals, benefits and feedback from our customers in order to be sure the scope of work is fully covered and the solution fits the specific requirements.

 
Evaluation of the existing solution and problems

The first step in the SIP process starts with an evaluation of the the existing solution (in most of the cases there is solution in place, otherwise we start from "scratch") case and an identification of the most important problems ("pains"). We believe that a good understanding and analysis of this information is key in order be sure we understand your business. We must show you a full understanding of what already exists and how it works in order to be able to present a new integration solution. Our pre-sales and consulting team along with customer's business and technical experts ("the team") work together in order to gather the required information and to be sure its analysis fits the customer's requirements.

 
Evaluation of requirements and goals

Once the existing solution and problems have been fully understood and analyzed, the team starts to analyze the different requirements and golas that the customer wants to achieve. Every industry has its own set of basic and advanced requirements and every customer has its own business goals. This unique combination requires a strong team of technical and business experts which can help to develop the requirements and goals that will be the base of the proposal and the future solution. This evaluation results in the feasibility and practical boundaries of the solution as well as in setting the human resources, timelines and financial terms to prepare the final proposal for our customers.

 
Solution Proposal

Once the existing solution has been fully understood and the requirements and goals have be analyzed and set, the team will be able to present the solution proposal. This proposal will show the new solution, the way it will work, its functionalities and the way they can be developed, operated and maintained. The team will prepare the visual design flow and architecture of the solution as well as the users interface (UI) at every level. An internal plan and timetable regarding development work items is also prepared.

 
Solutions technology, applications and tools

Based on the Solution Proposal and the Requirements and Goals, a anaysis of the technology, aplications and tools is presented with a detailed explanation of their relationship and the way the integration process will work with them. Training, Change Management, Technology Transfer and Business Performance Management processes are part of the concepts that will be included in this step.

 
Benefits

Once the Solution Proposal and the Technology, Applications and Tools are set, the team will present the Solution Benefits which will be as follows:

  • Qualitative Benefits - These are the benefits that impact the business in a qualitative way such us better use of time, visual improvement of business resutls and an easier way of creating what-is business scenarios.
  • Quantitative Benefits - These benefits can be directly transated to money in terms of savings, profits, market value, buying purchase, sales and time improvement. The Cost/Benefit Relationship will be based on these class of benefits.

The Benefits must be fully agreed with the team in order to be sure that the solution is able to deliver them in the timeframe proposed. A well defined set of Quantitative Benefits will determine the feasibility (and affordability) of the solution in terms of its payoff and business goals.

 
Costs

Costs are based on the technology, applications and tools that the solution requires. In oder to comply with the Information Technology standards, we use to map the costs as Hardware, Software and Services, however, this differenciation is agreed previously with the customer and the costs will be presented accordingly. These costs are compared with the Quantitative Benefits which results in a Cost/Benefit Relationship. This relationship will determine the attractiveness of the solution in terms of the investment within the defined timeframe. Every customer has its own criteria to evalute this relationship. Simple Solutions helps in working togehter with customers in order to be sure everyone of the solution's components has been covered and are in ine with the customer's Business Strategy.

 

Solution Implementation Model (SIM)

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